Customer Care Advisor (Voice)
Tamara(1 month ago)
About this role
The Customer Care Associate is a member of Tamara’s Customer Experience team based in Riyadh, responsible for ensuring high customer satisfaction and supporting Tamara’s customer-centric mission. The role focuses on delivering accurate information and tailored solutions that uphold service quality and contribute to the company’s regional growth. This is an onsite position that supports Tamara’s fintech platform and overall user experience.
Required Skills
- Phone Support
- Email Support
- Live Chat
- Customer Identification
- Issue Resolution
- Account Review
- Service Explanation
- Script Adherence
- KPI Achievement
- Computer Literacy
+7 more
Qualifications
- University Degree
- Native Arabic Speaker
- English B1
About Tamara
tamara.coTamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.
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