Customer Care Representative, Avail
Realtor.com Careers(9 days ago)
About this role
Realtor.com® is seeking a Customer Care Representative to be the first point of contact for customers, supporting them through phone and email channels as they navigate rental properties and related services. The role focuses on guiding users, troubleshooting issues, and fostering positive relationships to enhance the customer experience in a real estate technology setting.
Required Skills
- Customer Service
- Communication
- Troubleshooting
- Salesforce
- JIRA
About Realtor.com Careers
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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