Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeJunior$33,180 - $49,720Customer Care

About this role

Cox Automotive is hiring a Customer Care Specialist I to serve as a primary point of contact for customers and dealers, helping ensure issues are tracked through to resolution. The role supports Cox Automotive brands such as Manheim and involves delivering a strong customer experience across multiple support channels. This position is an individual contributor role with a hybrid work option and no travel.

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Required Skills

Customer Support
Issue Resolution
Escalation Management
Process Documentation
Customer Relationship
Dealer Support
Phone Support
Email Support
Chat Support
Problem Solving

+7 more

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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