Customer Experience Team Lead
Too Good To Go(10 days ago)
About this role
Too Good To Go is seeking a passionate Customer Experience Team Lead to oversee and develop a multilingual, global customer support team. The role involves managing daily operations, fostering a high-performance culture, and driving customer satisfaction, all within a mission-driven, environmentally focused organization.
Required Skills
- Customer Service
- Multilingual
- Team Leadership
- CRM Tools
- Performance Metrics
- Problem Solving
- Agile
- Communication
- Coaching
- Operational Management
About Too Good To Go
toogoodtogo.comToo Good To Go is a mobile marketplace that connects consumers with local restaurants, bakeries, cafes and grocery stores to buy surplus unsold food at a discount, helping prevent perfectly good food from going to waste. Through its app users purchase “Magic Bags” or surprise bundles of surplus items while businesses monetize excess stock and lower disposal costs. Built around a mission to fight food waste, the platform emphasizes sustainability, local partnerships and community impact and operates across multiple countries. Merchants get an easy, low‑friction channel to reduce waste and recover value, while customers get affordable meals and a simple way to act sustainably.
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