Customer Contact Comms Associate

Accenture Federal Services(20 days ago)

HybridFull TimeJunior$0 - $0Customer Service

About this role

A Customer Contact Communications Associate at Accenture provides support across multiple customer interaction channels, including voice, email, and messaging, to resolve customer issues and queries. The role emphasizes delivering high-quality service through positive communication, problem resolution, and professional relationship management.

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Required Skills

Customer Support
Omnichannel
Troubleshooting
Support Escalation
Communication

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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