Customer Delivery Manager
HP(1 month ago)
About this role
The Customer Delivery Manager (CDM) is a client-facing leader responsible for overseeing the delivery of all high-value, in-scope contracted services across multiple service delivery towers. This role ensures that performance objectives and financial commitments are consistently met, drives initiatives to improve deal profitability, and promotes customer satisfaction through effective service delivery.
Required Skills
- Customer Satisfaction
- Service Delivery
- Financial Management
- Communication
- Stakeholder Management
Qualifications
- Four-year or Graduate Degree in Computer Science
- Information Technology
- Business Administration
- or any related discipline
About HP
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