Finix

Customer Delivery Manager

Finix(7 days ago)

Orlando, FLOnsiteFull TimeSenior$100,000 - $170,000Customer Success
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About this role

A Customer Delivery Manager at Finix owns strategic customer relationships and ensures successful delivery of Finix’s payment acceptance and payouts solutions. The role focuses on aligning customers’ strategic initiatives with Finix’s offerings to maximize long-term value while partnering across the company to drive adoption and outcomes.

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Required Skills

  • Relationship Management
  • Performance Metrics
  • Quarterly Reviews
  • Cross-Functional Collaboration
  • Customer Advocacy
  • Roadmap Planning
  • Contract Negotiation
  • Upselling
  • Product Strategy
  • Communication
Finix

About Finix

finix.com

Finix is a payments technology provider that enables businesses, platforms, and marketplaces to accept, process, and send payments online and in person. It provides APIs and a suite of products — including PayFac/platform tooling, payouts, merchant underwriting and automated onboarding, and recurring billing — to embed payments and manage compliance, risk, and payout workflows. Finix serves e‑commerce, retail, SaaS platforms, marketplaces, and payfacs that want to scale payments while retaining control over the customer experience.

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