Customer Success Manager 3

Behavox(28 days ago)

HybridFull TimeSenior$146,978 - $197,844 (estimated)Customer Success

About this role

The Customer Success Manager at Behavox partners with enterprise customers to ensure they realize long-term value from the company’s data platform and AI/ML products. The role involves building strategic customer relationships, aligning solutions to business goals, and collaborating across teams to support successful delivery and adoption.

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Required Skills

Customer Success
Account Expansion
Churn Reduction
Upselling
Business Acumen
KPI Definition
Stakeholder Engagement
Executive Communication
Change Management
Account Planning

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About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.