Sanofi

Customer Engagement Lead Growth

Sanofi(28 days ago)

HybridFull TimeSenior$159,866 - $212,691 (estimated)Marketing
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About this role

Customer Engagement Lead at a global healthcare and pharmaceutical company (Sanofi) focused on immunology, diabetes and transplant medicines. The role is a country-level position responsible for owning customer engagement strategy, directly interacting with customers and leveraging digital and AI capabilities to improve satisfaction and loyalty. The position emphasizes adapting global initiatives to local market needs and working closely with cross-functional teams and Brand Leads.

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Required Skills

  • Customer Strategy
  • Persona Development
  • Journey Mapping
  • Omni-Channel
  • Data Analysis
  • Agile Leadership
  • Digital Tools
  • AI Integration
  • Content Strategy
  • Regulatory Compliance

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Qualifications

  • Bachelor's Degree in Marketing or Business Administration
Sanofi

About Sanofi

sanofi.com

Sanofi is a research & development-driven, AI-powered healthcare biopharma company committed to improving lives through innovative medicines & vaccines.

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