Customer Experience Associate, Pathway
Robinhood(11 days ago)
About this role
Robinhood is seeking individuals to join their support team through the CXR Pathway Program, which aims to develop foundational knowledge in financial services and prepare participants for licensing exams. The role involves engaging with customers via chat, email, and phone, and supporting their financial needs while gaining industry skills and certifications.
Required Skills
- Customer Support
- Financial Services
- Communication
- Problem Solving
- Empathy
- Multi-channel Support
- Licensing
- FINRA
- Support Tools
About Robinhood
robinhood.comRobinhood is a financial services and brokerage platform offering 24/5 commission-free trading and investing in stocks, ETFs, options, and cryptocurrencies via web and mobile apps. It provides retail investors easy-to-use tools — including fractional shares, real-time market data, advanced order types, and optional margin and premium features (Robinhood Gold) — to lower barriers to entry. Known for its clean, consumer-focused interface and mission to democratize finance, Robinhood also notes that terms, fees, and regulatory oversight may apply.
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