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Customer Experience Lead at CSC - ApplyBlast

Customer Experience Lead

CSC

9 months ago

3.4 on Glassdoor

Oregon

Hybrid

Full Time

Senior

0 applicants

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About this role

The Consumer Relations Lead at Columbia Sportswear Company plays a critical role in providing timely support for complex consumer inquiries, handling executive escalations, and actively seeking feedback to improve the customer experience. This position is part of the eCommerce team, which is dedicated to enhancing the customer journey through strategic initiatives and recommendations for operational improvements.

Skills

Qualifications

High School Education7+ Years ExperienceRetail Experience

About CSC

cscglobal.com

Headquarters

Wilmington, Delaware, United States

Company Size

5001-10000 employees

Founded

1899

View Profile

CSC is a global business solutions provider offering services across entity management, fund administration, capital markets, tax (Corptax), digital brand protection, and cyber risk, operating in more than 140 jurisdictions. Trusted by the majority of Fortune 500 companies, CSC supports every stage of the business life cycle with compliance, UCC, registered agent, and transactional filing services. The company operates as a unified global network with no franchises or affiliates.