Customer Experience Manager - Retention and Prevention
TeamSystem(6 days ago)
About this role
A leading European tech company specializing in digital transformation solutions for professional studios, focusing on improving customer satisfaction and reducing churn. The role involves strategic leadership in retention and prevention initiatives, data analysis, stakeholder collaboration, and process improvement to enhance customer loyalty.
Required Skills
- Data Analysis
- Customer Retention
- Stakeholder Management
- Strategic Planning
- Process Improvement
- Negotiation
- Insight Interpretation
- Problem Solving
- Customer Satisfaction
- Business Strategy
About TeamSystem
teamsystem.comIl gruppo TeamSystem è leader in Italia nei software gestionali e nei servizi di formazione per Azienda, Imprese, Artigiani e Microimprese, Professionisti, Associazioni, Palestre, Centri Benessere e Impianti Sportivi.
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