Customer Experience Manager
NABIS
About this role
The Customer Experience Manager at Nabis is a senior operations-facing role that aligns external partner goals with the company mission and ensures exceptional brand experiences. This person serves as the primary liaison between brands and internal teams, trains partners on Nabis systems, and maintains visibility and consistency across communications. They also support onboarding, escalation resolution, and continuous improvement of SOPs and cross-departmental ownership.
Skills
About NABIS
nabis.comNabis is a licensed B2B cannabis marketplace and distribution platform that connects brands and retailers. It offers the largest portfolio of cannabis products—over 9,000 SKUs from 400+ brands—paired with two-day fulfillment, comprehensive warehousing, and end-to-end distribution services. Nabis also provides advanced analytics and inventory/ordering tools to help partners track performance and manage operations. Retailers and brands use Nabis to streamline procurement, scale distribution, and reduce time-to-shelf.
Recent company news
Rochester Business JournalNabis expands to Rochester with new cannabis distribution hub
Jun 11, 2025
Rochester BeaconBetting big on New York cannabis
Jun 26, 2025
Business WireCannabis Commerce Infrastructure Strengthens with Nabis Acquisition of Humble Cannabis Solutions Assets & New Strategic Investment
Jan 6, 2026
Cannabis Equipment NewsCannabis Wholesale Platform Nabis Acquires Humble Cannabis Solutions
Jan 7, 2026
MMJDailyUS (CA): Nabis acquires Humble Cannabis Solutions
Jan 7, 2026
About NABIS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NABIS.
Salary
$80k – $0
per year
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