Customer Experience Manager
Tnuck
About this role
The Customer Experience Manager at Tuckernuck is responsible for leading the CX team to deliver exceptional customer service across all touchpoints. The role involves team management, platform oversight, and collaboration with cross-functional teams to optimize customer experience and operational efficiency.
Skills
Qualifications
About Tnuck
tnuck.comTuckernuck is a women’s lifestyle retailer and online boutique offering apparel, shoes, accessories, and home décor. The site curates classic yet contemporary dresses, tops and seasonal pieces alongside footwear and decorative home accents. Tuckernuck sells primarily via its e-commerce store and promotes free U.S. shipping and returns. The brand targets shoppers looking for polished, versatile wardrobe staples and thoughtfully chosen home goods.
About Tnuck
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$75k – $95k
per year