Customer Experience Quality Analyst
Andersen Corporation(21 hours ago)
Oak Park Heights, MNOnsiteFull TimeMedior$68,480 - $102,720Customer Experience
Apply NowAbout this role
This role involves monitoring and improving customer experience performance through evaluating interactions, providing feedback, and supporting quality assurance initiatives. It emphasizes collaboration with teams and leading by example to ensure high-quality customer service across various channels.
Required Skills
- Quality Assurance
- Customer Experience
- Data Analysis
- Coaching
- Customer Satisfaction Metrics
- Process Improvement
- Cross-Functional Collaboration
- Communication
- Problem Solving
- Project Management
About Andersen Corporation
andersenwindows.comAndersen crafts and designs windows and doors that are a true reflection of the self-expressive people who put them in their homes.
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