Customer Experience Specialist – Bilingual (Fluent in French & English) | Cairo, Egypt

Agoda(11 months ago)

HybridFull TimeJunior$58,133 - $78,002 (estimated)Customer Support

About this role

As a Customer Experience Specialist at Agoda in Cairo, Egypt, supporting French and English, you will play a key role in delivering exceptional service to guests and partners through various communication channels. The role involves building problem-solving skills and supporting a global customer base, while working in a fast-paced, data-driven environment.

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Required Skills

Customer Support
Problem Solving
Communication Skills
Data-Driven

About Agoda

careersatagoda.com

Agoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.