Customer Experience Specialist - English (Kuala Lumpur)
Agoda(2 days ago)
About this role
A Customer Experience Specialist at Agoda in Kuala Lumpur joins the Customer Experience team supporting Agoda’s global customers. This is an entry-level role within a data-driven customer support organization that offers hybrid work and opportunities for career growth across the company.
Required Skills
- Customer Support
- Communication
- Problem Solving
- Time Management
- Confidentiality
- CRM
About Agoda
careersatagoda.comAgoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.
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