Customer Experience Specialist
DigiCert(28 days ago)
About this role
A Customer Experience Specialist at DigiCert works within the customer-facing organization of a global digital security company to support product quality and digital trust. The role contributes to maintaining high standards for internal and customer-facing validation deliverables and reliable validation outcomes. This is a full-time position with a hybrid schedule.
Required Skills
- Phone Support
- Email Support
- Live Chat
- Trend Analysis
- Customer Research
- Pre-Sales Support
- Data Analysis
- Test Coordination
- Validation Planning
- Database Management
+2 more
Qualifications
- High School Diploma or Equivalent
- Bachelors Degree in IT, Computer Science or Technical Field
About DigiCert
digicert.comIncapsula (part of Imperva) is a cloud-based application security and delivery platform that provides web application firewall (WAF), DDoS mitigation, content delivery (CDN), load balancing, and bot management. It protects websites, APIs, and web apps from attacks while improving performance and availability via a global edge network. Organizations use Incapsula for real-time threat detection, bot and credential‑stuffing mitigation, and compliance support without deploying on‑premises hardware. Incapsula is offered by Imperva, a broader data and application security company.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at DigiCert
Similar Jobs
Senior Customer Success Representative
Localcoin(8 days ago)
Customer Experience Specialist
Freelancer.com(9 months ago)
Customer Experience Specialist- Remote
Bump Health(11 months ago)
Scandinavian Speaking Customer Experience Agent - Hybrid (Malta)
ComeOn Group(1 year ago)
Customer Experience Representative | Poppy & Peonies
Bloom(8 days ago)
Arabic Customer Advisor - Lisbon
Cross Border Talents(4 years ago)