Customer Experience Specialist
Taxbit(19 days ago)
About this role
Customer Experience Specialist at TaxBit will assist enterprise clients using the company’s SaaS tax and accounting products for digital assets, ensuring timely and accurate responses. The role represents TaxBit to customers, becomes a product subject matter expert, and learns about crypto, tax, and accounting to support client needs.
Required Skills
- Customer Support
- Ticketing
- Zendesk
- Troubleshooting
- Collaboration
- Excel
- Documentation
- On-Call
About Taxbit
taxbit.comTaxbit is an enterprise-grade compliance and reporting platform delivering end-to-end tax, accounting, and information reporting solutions for the digital economy. Its API-powered single system of record automates crypto accounting, tax calculations, reconciliation, and regulatory reporting for enterprises, exchanges, marketplaces, and governments. Taxbit integrates with ledgers, exchanges, and payment systems to produce audit-ready records, tax forms, and filings. Organizations use Taxbit to scale reporting, reduce manual work, and stay compliant with evolving digital-asset tax rules.
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