Customer Journey Insights Analyst (x,f,m)

DKB Code Factory(12 hours ago)

Berlin, GermanyOnsiteFull TimeSenior$60,000 - $90,000Data/Analytics

About this role

Join DKB Code Factory as a Customer Journey Insights Analyst. This role involves creating strategic analytics frameworks to connect customer perception, behavior, and business performance, influencing decision-making and customer value growth. It is a strategic, impact-driven position at the intersection of data, product, and business operations.

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Required Skills

SQL
Data Analysis
KPI Framework
Behavioral Analytics
Impact Analysis
Business Intelligence
Customer Experience
Data Connection
Performance Modeling
Strategic Thinking

About DKB Code Factory

dkbcodefactory.com

DKB Code Factory is the engineering and product studio of DKB focused on building modern digital banking experiences and platforms. They design and deliver customer-facing apps, internal systems, and APIs using contemporary web and cloud-native technologies, strong product design, and agile practices. The team emphasizes scalable architecture, developer experience, and cross-functional collaboration to accelerate DKB’s digital transformation.

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