Customer Marketing Manager

Inspiren(1 month ago)

RemoteFull TimeSenior$130,000 - $155,000Marketing

About this role

The Customer Marketing Manager at Inspiren will lead the evolution and scaling of the company’s customer marketing program to deepen customer relationships and drive measurable outcomes like adoption, retention, and expansion. The role partners across Clinical Success, Product, Sales, and other teams to align marketing with the customer lifecycle while amplifying customer outcomes and brand credibility. It combines strategic planning with hands-on execution to support Inspiren’s growth.

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Required Skills

Customer Marketing
Program Scaling
Onboarding
Enablement
Advocacy
Stakeholder Management
Content Collaboration
Storytelling
PR
Social Amplification

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About Inspiren

inspiren.com

Inspiren is an AI-powered senior living care company that combines monitoring hardware and cloud software to deliver real‑time resident insights and streamline care operations. Their ecosystem — including devices like AUGI, Sense, resident pendants, staff beacons and help buttons plus Inspiren HQ and a mobile app — is designed to prevent falls, enhance safety, and improve care planning. Customers report outcomes such as a 68% reduction in falls and a 22% increase in occupancy, and Inspiren integrates with operators’ business intelligence to provide transparent, actionable data for families and staff. Founded by Michael Wang, Inspiren positions itself as “senior living, redefined with AI,” focusing on proactive care, operational efficiency, and resident peace of mind.

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