Customer Marketing Manager
Smartcat(26 days ago)
About this role
Smartcat's Customer Marketing Manager drives customer retention, expansion, and advocacy by building scalable programs that increase customer lifetime value. The role focuses on transforming product adoption into revenue growth and long-term partnerships. This position is part of a fully remote, fast-growing AI-native company where the hire will have significant ownership and impact.
Required Skills
- Customer Marketing
- Lifecycle Programs
- Campaign Management
- Advocacy Programs
- Expansion Strategies
- Retention Strategies
- Upsell
- Cross-Sell
- Customer Segmentation
- Messaging
+5 more
About Smartcat
smartcat.comPhrase is an AI-powered localization platform that helps teams create, manage, and scale multilingual content. It combines translation management, machine translation, terminology, workflow automation, and integrations with code repositories and CMSs to streamline localization across product, marketing, and customer communications. The platform provides collaborative editing, quality controls, and analytics to keep translations consistent and speed time-to-market. Companies choose Phrase for its all-in-one approach, developer-friendly APIs, and automation that reduces manual localization overhead.
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