Customer Marketing Manager
Smartcat
About this role
Smartcat's Customer Marketing Manager drives customer retention, expansion, and advocacy by building scalable programs that increase customer lifetime value. The role focuses on transforming product adoption into revenue growth and long-term partnerships. This position is part of a fully remote, fast-growing AI-native company where the hire will have significant ownership and impact.
Skills
About Smartcat
smartcat.comPhrase is an AI-powered localization platform that helps teams create, manage, and scale multilingual content. It combines translation management, machine translation, terminology, workflow automation, and integrations with code repositories and CMSs to streamline localization across product, marketing, and customer communications. The platform provides collaborative editing, quality controls, and analytics to keep translations consistent and speed time-to-market. Companies choose Phrase for its all-in-one approach, developer-friendly APIs, and automation that reduces manual localization overhead.
Recent company news
TipRanksSmartcat Highlights EU Digital Regulations Reshaping Business in 2026
1 day ago
The Business JournalsAI platform helps companies share content in 280 languages
Nov 28, 2025
TechCrunchExclusive: Smartcat secures $43M for its AI-powered translation platform
Sep 10, 2024
SiliconANGLEEnterprise-focused AI translation platform and marketplace operator Smartcat raises $43M in funding
Sep 10, 2024
SlatorSmartcat Raises USD 43M in Series C as Investors Look for High-ROI Use Cases in AI
Sep 16, 2024
About Smartcat
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Smartcat.
Salary
$146k – $191k
per year