Customer Onboarding Manager (Mid Market)
Tekmetric(25 days ago)
About this role
This role focuses on delivering a high-quality onboarding experience for mid-market automotive repair customers, helping them realize value from the Tekmetric platform. The position bridges customer-facing engagement and internal teams to improve adoption and customer outcomes. It contributes to long-term customer satisfaction and the continuous improvement of onboarding processes.
Required Skills
- Onboarding
- Rollout Planning
- Relationship Management
- Collaboration
- Training
- Data Migration
- Feedback
- Escalation Management
- Customer Success
- Project Management
+4 more
Qualifications
- Bachelor's Degree
About Tekmetric
tekmetric.comTekmetric is a cloud-based shop management platform for automotive repair shops that centralizes workflow, scheduling, estimates, and customer communications. The software includes digital inspections, inventory and parts management, integrated payments and invoicing, marketing tools, and reporting/analytics to help shops boost efficiency and revenue. Built for independent repair shops and service centers, Tekmetric connects with parts suppliers, accounting tools and payment providers to give owners visibility into technician productivity and shop performance.
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