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Technical Support Engineer at Canopy - ApplyBlast

Technical Support Engineer

Canopy

8 months ago

4.6 on Glassdoor

South Jordan, UT

Hybrid

Full Time

Junior

1 applicant

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About this role

The Technical Support Engineer at Canopy provides advanced technical assistance for the company’s SaaS practice management app, handling escalated customer issues and ensuring high-quality service. The role collaborates across Support, Product, Engineering, and CX teams to drive product improvements and reduce churn. This is a hybrid position based in Utah.

Skills

About Canopy

getcanopy.com

Headquarters

South Jordan, Utah, United States

Company Size

51-200 employees

Founded

2014

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Canopy is a cloud-based practice management platform built for accounting and tax firms. It combines CRM, document management, a client portal app, workflow automation, payments, time tracking, and billing into a single system. The product centralizes client communication and documents to streamline onboarding, tax season, and day‑to‑day firm operations while enabling secure payments and invoicing. Canopy positions itself as a leading practice management solution for firms seeking to automate processes and improve client service.