Customer Onboarding Specialist
Cirrus LED(9 days ago)
About this role
The Customer Onboarding Specialist at Cirrus is responsible for guiding new customers through the initial setup and training of the company's advertising software. They serve as a primary point of contact for customer needs, providing support, collecting feedback, and ensuring a positive user experience. The role involves cross-department collaboration, post-sale education, and continuous improvement of customer service processes.
Required Skills
- Customer Service
- CRM
- Training
- Communication
- Technology
- Social Media
- Software Support
- Interpersonal Skills
- Process Improvement
- Product Knowledge
About Cirrus LED
www.cirrusled.comCirrus LED specializes in outdoor digital signage solutions that combine vibrant LED displays with an intuitive content management platform, designed to enhance visibility and engagement for businesses. With a focus on offering affordable subscription models, their solutions include 24/7 performance monitoring and customizable options tailored to various industries, from restaurants to educational institutions. Trusted by over 10,000 customers, Cirrus LED provides robust support and cutting-edge technology to help clients effectively communicate and promote their messages to their audiences.
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