Customer Ops Strategy Associate
Clipboard Health(3 months ago)
About this role
The Customer Ops Strategy Associate at Clipboard is a versatile role focused on enhancing operational efficiency and improving customer experiences within the Billing team. Responsibilities include optimizing payment processes, developing predictive models to identify potential payment issues, onboarding technology vendors, and managing a team of Collections Account Managers. The position demands problem-solving skills, resourcefulness, and the ability to adapt to varied challenges in a fast-paced, startup environment.
Required Skills
- Customer Operations
- Billing Team
- Problem-Solving
- Data Analysis
- Vendor Management
- Research Skills
- Communication Skills
- Adaptability
- Tenacity
- Curiosity
+5 more
About Clipboard Health
www.clipboardhealth.comClipboard Health is a platform that connects healthcare facilities with qualified professionals to fill shifts quickly and efficiently. By offering flexible staffing solutions, it enables healthcare workers to choose shifts that fit their lifestyles while ensuring facilities have access to dependable staff. The service is designed to alleviate the stress of unfilled shifts and provides immediate payment for professionals after they complete their shifts, enhancing user satisfaction. Additionally, Clipboard Health is Joint Commission certified, ensuring compliance with industry standards for quality and safety.