Tech Ops Analyst
Persona(9 months ago)
About this role
The Tech Ops Analyst at Persona is responsible for supporting the IT team by providing technical assistance to employees, including leadership, and ensuring the smooth operation of internal IT systems in a high-growth startup environment. Key responsibilities include onboarding and offboarding employees, setting up video conferencing for company-wide meetings, procuring and tracking tech equipment, and researching tools to enhance internal efficiencies. The role demands a passion for technology and problem-solving, along with knowledge of MacOS, Google Workspace, and IT best practices.
Required Skills
- IT Support
- Technical Assistance
- Onboarding
- Offboarding
- Video Conferencing
- Equipment Procurement
- Tool Research
- MacOS
- Google Workspace
- jamfPRO
+11 more
Qualifications
- 3+ years of experience working in IT/TechOps or equivalent experience
- Experience with MacOS, Google Workspace, jamfPRO, and Okta
- Working knowledge of computer systems, security, network and systems administration, databases, and data storage systems
- Firm grasp on TechOps/IT best practices
About Persona
withpersona.comJustPersona is a privacy-first identity verification platform that enables businesses to offer a seamless and secure onboarding experience for their users. By utilizing advanced technologies such as biometrics and user-friendly authentication methods, JustPersona ensures compliance with various regulations while protecting user data. Companies leverage JustPersona's tools for efficient identity verification, fraud prevention, and improved customer trust in their digital services.