Customer Resolution Specialist
Shell Energy Operations Pty Ltd(1 month ago)
About this role
Amber is looking for friendly, proactive, and resilient Customer Resolution Specialists to join their team on a casual basis. In this role, you will support customers who have fallen behind on their electricity payments, helping them understand their accounts and work through solutions. This people-first, frontline position requires empathy and strong communication skills to assist customers effectively during challenging times.
Required Skills
- Customer Support
- Communication Skills
- Problem Solving
- Empathy
About Shell Energy Operations Pty Ltd
com.auN/A
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