Customer Retention Specialist (French Speaker)
Ventura TRAVEL(11 days ago)
About this role
A Customer Retention Specialist at Ventura TRAVEL acts as the voice of care and loyalty, ensuring travelers feel heard, valued, and inspired to book again. The role focuses on strengthening long-term relationships with travelers and turning satisfied customers into brand ambassadors. The specialist supports Ventura’s travel brands by promoting repeat bookings and conveying traveler insights to internal teams.
Required Skills
- Customer Retention
- Customer Service
- Communication
- Complaint Handling
- Feedback Analysis
- CRM
- Social Media
- Teamwork
- Proactivity
- AI Tools
+2 more
About Ventura TRAVEL
venturatravel.orgVentura Travel is a full‑service travel agency that plans and books personalized vacations, group trips, and corporate travel for domestic and international destinations. They arrange flights, hotels, cruises, transfers, guided tours and travel insurance, and create tailored itineraries to match clients’ budgets and interests. Ventura Travel combines online booking tools with hands‑on travel advisors and local supplier partnerships to simplify logistics and deliver attentive customer service.
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