Customer Retention Specialist (French Speaker)
Ventura TRAVEL(11 days ago)
About this role
Customer Retention Specialist at Ventura TRAVEL focused on strengthening long-term relationships with travelers and turning satisfied customers into brand ambassadors. The role represents the voice of care and loyalty for the company’s travel brands and supports an international, experience-driven travel offering.
Required Skills
- Customer Service
- Feedback Collection
- Complaint Handling
- CSAT Surveys
- CRM
- Social Media
- AI Tools
- Communication
- Teamwork
- Process Improvement
+3 more
About Ventura TRAVEL
venturatravel.orgVentura Travel is a full‑service travel agency that plans and books personalized vacations, group trips, and corporate travel for domestic and international destinations. They arrange flights, hotels, cruises, transfers, guided tours and travel insurance, and create tailored itineraries to match clients’ budgets and interests. Ventura Travel combines online booking tools with hands‑on travel advisors and local supplier partnerships to simplify logistics and deliver attentive customer service.
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