Customer Service Account Associate - Tampa Onsite
T-Mobile(11 days ago)
About this role
This role supports customer satisfaction by resolving inquiries and managing accounts within a team environment. It involves identifying root causes of customer concerns, managing account activities, and facilitating collections when appropriate. The position emphasizes skill development in customer service, account management, and problem resolution.
Required Skills
- Customer Service
- Account Management
- Problem Resolution
- Communication
- Multitasking
- Computer Skills
- Phone Support
- Data Entry
- Teamwork
- Conflict Resolution
About T-Mobile
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