Customer Service Advisor
NATIONAL(2 months ago)
About this role
A Customer Service Advisor at Capita Ireland provides front-line support to clients' customers, handling inbound and outbound enquiries and managing digital mailroom tasks from the Clonakilty office. This full-time, permanent role includes training and focuses on accurate data entry and delivering positive customer experiences within a small team.
Required Skills
- Customer Service
- Data Entry
- Communication
- Detail-Oriented
- Organisation
- Digital Mailroom
- Call Handling
- Email Support
- PC Skills
- Process Adherence
+1 more
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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