Customer Service Agent: Dutch (afternoon shift)
FeverUp(2 years ago)
About this role
This role is a remote customer service position based in Spain, focusing on providing support and solutions through email, phone, and social media. The job involves managing customer interactions, resolving incidents, and maintaining records, with an emphasis on delivering excellent service in a dynamic environment.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Social Media
- CRM
- Multilingual
- Empathy
- Organization
- Support
- Ticketing
About FeverUp
feverup.comFever is an events discovery and ticketing platform that helps users discover and book curated experiences worldwide — from concerts and festivals to immersive art exhibitions, tours, and top attractions. The company partners with promoters and venues and also produces proprietary experiences (notable examples include Candlelight concerts and Van Gogh immersive shows) while listing third‑party events across many cities. Founded by Ignacio Bachiller, Francisco Hein, and Alexandre Perez Casares, Fever offers personalized recommendations and seamless web and mobile booking to make finding local things to do easier.
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