Customer Service Expert (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$77,936 - $104,388 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE is responsible for ensuring exceptional client experiences and contributing to client satisfaction and company success. The role offers professional growth and exposure to a variety of industries within a supportive, employee-focused culture. The specialist will act as a primary point of contact for clients and support the team’s mission to build meaningful client relationships.

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Required Skills

Relationship Management
Delivery Management
Stakeholder Communication
Account Growth
Sales Collaboration
Issue Escalation
Administrative Support
Data Entry
Communication
Prioritization

+3 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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