Customer Service Manager, Bilingual, Togo
sunking
About this role
The Customer Service Manager in Togo will oversee call center operations with a focus on customer satisfaction, team performance, process improvement, and stakeholder engagement. The role involves managing a team, implementing systems for better customer access, and ensuring service metrics are met.
Skills
Qualifications
About sunking
sunking.comSun King provides solar energy products—solar home systems, inverters, and lanterns—designed to deliver affordable, reliable power for homes and small businesses. The company emphasizes cost savings, durability and flexible payment options (including instalments) to make clean energy accessible. Sun King targets underserved and off‑grid communities in emerging markets, enabling lighting, mobile charging and basic appliance use while reducing reliance on kerosene and grid instability.
About sunking
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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