Customer Experience Quality Specialist - Global Customer Support
Rubrik
About this role
The Customer Experience Quality Specialist is a member of Rubrik’s Global Customer Success organization focused on maintaining and elevating the company’s service reputation by ensuring consistency and high-quality customer interactions. The role drives operational excellence and standardisation across global support teams and translates quality insights into strategic guidance for leadership and stakeholders.
Skills
About Rubrik
rubrik.comRubrik is a cloud‑native data security and management company that helps organizations protect, recover, and manage data across on‑premises, cloud, and SaaS environments. Its platform delivers Zero Trust Data Security—automating backup, immutable snapshots, rapid recovery, ransomware detection and orchestration—to provide resilience against cyberattacks and operational disruptions. Rubrik emphasizes automation, fast recovery, and simple cloud adoption to support enterprise backup, disaster recovery, and data governance at scale.
Recent company news
Stock TitanGoogle Workspace customers get backups that cut recovery to minutes
2 hours ago
MarketBeatPenn Mutual Asset Management Reduces Holdings in Rubrik, Inc. $RBRK
4 hours ago
Investing.comRubrik’s Selloff Could Be Cybersecurity’s Hidden Opportunity
20 hours ago
Insider MonkeyRubrik, Inc. (RBRK) Q4 Revenue Up 46%, Deutsche Bank Trims Target to $90
16 hours ago
Seeking AlphaRubrik: Cybersecurity Growth Story Facing A Narrative Problem (NYSE:RBRK)
3 days ago
About Rubrik
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rubrik.
Salary
$115k – $154k
per year
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