Customer Service Representative - Quezon City

Manulife(2 months ago)

HybridFull TimeMedior$70,997 - $95,594 (estimated)Customer Service

About this role

The role involves assisting customers by answering calls related to policy and contract information, addressing service questions, and resolving client concerns. The position requires delivering quality customer service while documenting significant discussions and communicating updates to management. Candidates should have a background in call center operations, ideally with international voice account experience.

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Required Skills

Customer Service
Problem Solving
Communication
Multi-tasking

Qualifications

Completed 2 years in College
Associate Degree
Bachelor's Degree

About Manulife

manulife.com

Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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