Customer Service Representative

Guild Garage Group(8 months ago)

Rockville, MDOnsiteFull TimeJunior$36,000 - $44,000Customer Service

About this role

The Customer Service Representative at Gaithersburg Garage Doors is a front-line role supporting customers and representing the company’s residential services brand. The position is based in the Rockville, MD office and offers hands-on training, mentorship, and opportunities for advancement within the Guild Garage Group. The company promotes a team-first culture with benefits and career development for motivated employees.

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Required Skills

Customer Service
Phone Support
Email Support
Chat Support
Problem Solving
Research
Record Keeping
Upselling
Teamwork
Product Knowledge

+6 more

Qualifications

High School Diploma or Equivalent

About Guild Garage Group

guildgaragegroup.com

Guild Garage Group is an independent automotive retailer and service provider that buys, sells, and maintains pre‑owned vehicles. They offer showroom sales alongside workshop services including MOTs, routine servicing, diagnostics and repairs, plus warranty‑backed used car packages and finance/part‑exchange options. The company emphasizes transparent pricing, certified technicians, and customer‑focused aftercare such as warranties and flexible collection/delivery. They also support business customers with fleet solutions and vehicle sourcing.