Customer Service Representative
Shift4(1 month ago)
About this role
A Customer Service Representative at Shift4 represents the company to clients and promotes high standards of service and professionalism across multiple communication channels. The role serves as a front-line contact within the merchant processing/payments environment and supports maintaining positive client relationships and service quality. Employees are expected to uphold company standards and contribute to continuous improvement of the customer experience.
Required Skills
- Phone Support
- Email Support
- Chat Support
- Ticketing
- Customer Service
- Problem Solving
- Active Listening
- Written Communication
- Attention To Detail
- Multitasking
+2 more
About Shift4
shift4.comShift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.
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