Customer Service Representative
Probe Group(17 days ago)
About this role
Probe CX is hiring customer service agents to serve as the first point of contact for a government client, providing assistance across multiple communication channels. The role involves understanding client regulations, guiding customers, and ensuring effective communication while maintaining professionalism and compliance. It offers opportunities for career growth, work-from-home flexibility, and a supportive work environment.
Required Skills
- Customer Service
- Communication
- Troubleshooting
- Multitasking
- Regulatory Knowledge
- Problem Solving
- Active Listening
- Digital Literacy
- Documentation
- Teamwork
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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