Customer Solutions Engineer - Mandarin or Cantonese Speaking

Cloudflare Events(30 days ago)

HybridFull TimeSenior$133,042 - $177,381 (estimated)Customer Success

About this role

The Customer Solutions Engineer (CSE) at Cloudflare is a trusted technical advisor who helps enterprise customers adopt and maximise value from the Cloudflare platform throughout their lifecycle. The role partners closely with Customer Success Managers and cross-functional teams to drive customer success, retention, and expansion. It requires deep understanding of internet technologies, proactive problem solving, and the ability to communicate technical guidance to customers and internal stakeholders.

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Required Skills

Technical Advisory
Onboarding
Account Management
Troubleshooting
Networking
Scripting
Security
Performance
Collaboration
Documentation

+3 more

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.