Customer Success Advisor - APAC (Remote - Work from Anywhere)
Xapo Bank(4 days ago)
About this role
A Customer Success Advisor at Xapo Bank is a fully remote, member-facing role within a distributed fintech team focused on banking and cryptocurrency products. The position supports Xapo’s mission of economic freedom and wealth protection while serving a global customer base and contributing to the company’s growth.
Required Skills
- Customer Service
- Live Chat
- Email Support
- Account Monitoring
- Onboarding
- Video Calls
- CRM
- Jira
- Confluence
- Slack
+2 more
About Xapo Bank
xapobank.comXapo Bank is a digital bank that brings Bitcoin and US dollar banking together in a single app, letting customers secure, transact, and grow their BTC holdings alongside USD accounts. Founded in 2013 and headquartered in Gibraltar, it brands itself as “where global banking meets Bitcoin,” offering custody, payments and account services that bridge crypto and traditional finance. The platform emphasizes security and seamless management of Bitcoin and fiat for customers worldwide.
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