Technical Support Associate, Weekends (Australia)

Webflow(1 month ago)

RemoteFull TimeJunior$93,400 - $104,500Technical Customer Support

About this role

The Technical Support Associate at Webflow is the customer-facing expert who helps users solve problems and get the most from the platform. This remote-first, full-time role supports customers across chat, phone, and email, collaborates with product and engineering teams, and contributes feedback to improve the product experience. The position is focused on delivering exceptional customer trust and experience while growing technical skills and domain knowledge.

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Required Skills

Customer Support
Technical Support
Troubleshooting
HTML
CSS
DNS
JavaScript
Webflow
Zendesk
Zoom

+14 more

About Webflow

webflow.com

Webflow is a visual web design platform that lets designers and teams build custom, responsive websites without writing code. It combines a drag‑and‑drop designer with a flexible CMS, templates, interactions/animations, and managed hosting — with the option to export clean HTML/CSS/JS. Webflow targets designers, marketers, and businesses that need production‑ready sites with built‑in performance, SEO, and collaboration tools. Founded in 2013 and based in San Francisco, the company emphasizes a no‑code approach that still produces developer‑grade output.