Technical Support Associate, Weekends (Australia)
Webflow
About this role
The Technical Support Associate at Webflow is the customer-facing expert who helps users solve problems and get the most from the platform. This remote-first, full-time role supports customers across chat, phone, and email, collaborates with product and engineering teams, and contributes feedback to improve the product experience. The position is focused on delivering exceptional customer trust and experience while growing technical skills and domain knowledge.
Skills
About Webflow
webflow.comWebflow is a visual web design platform that lets designers and teams build custom, responsive websites without writing code. It combines a drag‑and‑drop designer with a flexible CMS, templates, interactions/animations, and managed hosting — with the option to export clean HTML/CSS/JS. Webflow targets designers, marketers, and businesses that need production‑ready sites with built‑in performance, SEO, and collaboration tools. Founded in 2013 and based in San Francisco, the company emphasizes a no‑code approach that still produces developer‑grade output.
Recent company news
TechCrunchWebflow buys AI content-generation platform Vidoso to bolster its marketing suite
11 hours ago
The Tech BuzzWebflow Acquires AI Content Platform Vidoso
10 hours ago
IndexBoxWebflow Acquires Vidoso AI for Unified Marketing Platform | 2026 - News and Statistics
8 hours ago
The Manila TimesWebflow Acquires Vidoso.ai to Expand Its Agentic Web Marketing Platform
10 hours ago
Built In ChicagoWebflow
Jan 9, 2026
About Webflow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Webflow.
Salary
$93k – $105k
per year
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