Global Payments

Customer Success Agent

Global Payments(28 days ago)

HybridFull TimeSenior$123,213 - $164,683 (estimated)Professional Services
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About this role

A technical client-facing specialist supporting Global Payments’ payment products and services. Serves as an expert advisor and liaison between clients and internal teams to ensure product fit, reliable operation, and continuous improvement. Maintains up-to-date documentation and proposes solutions to address client needs and product issues.

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Required Skills

  • Technical Support
  • Client Consulting
  • Root Cause Analysis
  • Issue Resolution
  • Documentation
  • Stakeholder Communication
  • Training
  • Excel Macros
  • Scripting
  • Requirements Analysis

Qualifications

  • Bachelor's Degree

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