Customer Success Associate
Pantheon Systems, Inc(12 days ago)
About this role
Pantheon is a WebOps Platform company that runs WordPress and Drupal sites for enterprise and nonprofit customers. The Customer Success Associate is a commercial and operational role within the Customer Success organization that supports revenue retention and expansion while coordinating across teams to ensure smooth customer experiences on Pantheon’s platform.
Required Skills
- Renewals
- Negotiation
- Salesforce
- CPQ
- Forecasting
- Escalation
- Billing
- Analytics
- Communication
- Process Optimization
About Pantheon Systems, Inc
pantheon.ioPantheon is a WebOps platform for building high‑impact websites, purpose‑built for WordPress and Drupal. It combines hosted infrastructure with development workflows and tools to help teams build, host, and manage sites with speed and agility. The platform emphasizes automated workflows, scalable performance, and managed operations (security, backups, and deployments) so digital teams can accelerate releases and reduce operational overhead. Companies use Pantheon to run mission‑critical sites at scale while keeping development and operations tightly integrated.