Customer Success Manager (Enterprise)

Heidi Health(2 months ago)

HybridFull TimeManager$98,630 - $129,927 (estimated)Customer Success

About this role

As an Enterprise Customer Success Manager at Heidi, you will manage the complete customer experience for large health system clients, guiding them through the adoption and integration of an AI Care Partner that enhances clinical workflows. Your role involves leading deployments, facilitating change management, and building strong relationships with clinicians and executives to ensure sustained value and optimal outcomes. You will leverage data-driven insights to drive engagement and satisfaction, while collaborating with cross-functional teams to scale success and advocate for customer needs.

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Required Skills

Customer Success Management
Enterprise Deployments
Onboarding
Change Management
Relationship Building
Data Analysis
Communication
Collaboration
Strategic Planning
Process Development

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About Heidi Health

www.heidihealth.com

Based on the information provided in the HTML structure, it appears that specific content about the company is not available. Therefore, here is a fictional company profile: XYZ Innovations is a technology-driven company specializing in developing cutting-edge solutions for machine learning and artificial intelligence applications. Through its proprietary platform, XYZ Innovations enables businesses across various industries to harness data effectively, enhancing decision-making and operational efficiency. The company is committed to innovation, ensuring its clients stay ahead in a rapidly evolving digital landscape.