Customer Success Manager 3

Behavox(28 days ago)

HybridFull TimeSenior$159,723 - $214,129 (estimated)Customer Success

About this role

Behavox is a data operating platform company focused on organizing enterprise data into actionable insights for multinational customers. The Customer Success Manager role is a strategic position that partners with enterprise financial institutions to ensure customer value and ROI from Behavox’s AI/ML products, acting as a cross-functional advocate and trusted advisor. The role supports delivery through post-go-live adoption and long-term success while collaborating closely with internal teams and senior stakeholders.

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Required Skills

Customer Success
Account Expansion
Churn Reduction
Account Management
Stakeholder Engagement
Executive Communication
Revenue Growth
Negotiation Skills
Change Management
Strategic Prioritization

+5 more

About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.