Customer Success Manager 3
Behavox(6 days ago)
About this role
A Customer Success Manager at Behavox partners with enterprise customers—particularly large financial institutions—to ensure they realize ongoing value from the company’s AI/ML-powered data platform. The role focuses on driving long-term customer success and commercial outcomes while working closely with cross-functional teams across the organization. It supports Behavox’s mission to organize enterprise data into actionable intelligence that protects and grows multinational businesses.
Required Skills
- Customer Success
- Account Management
- Relationship Management
- Revenue Expansion
- Churn Reduction
- Executive Communication
- Change Management
- Strategic Planning
- Stakeholder Engagement
- Problem Solving
About Behavox
behavox.comBehavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.