Customer Success Manager, APAC

Anthropic(21 days ago)

HybridFull TimeSenior$158,438 - $212,164 (estimated)Customer Success

About this role

Anthropic is hiring its first APAC-based Customer Success Manager to help enterprise customers across Asia-Pacific adopt and expand use of Claude products, including the API, Claude for Enterprise, and Claude Code. The role serves as a strategic partner to complex customers, aligning their business objectives and AI strategy with Anthropic’s offerings while representing the company in a high-growth region. This position operates with significant autonomy and close alignment with global teams across time zones.

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Required Skills

Customer Success
Account Management
Stakeholder Management
Enterprise Adoption
AI/ML Concepts
API Integrations
Technical Demos
Usage Analytics
Expansion Strategy
Change Management

+7 more

Qualifications

Bachelor's Degree

About Anthropic

anthropic.com

Anthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.