Enterprise Customer Success Manager

MoeGo(2 months ago)

RemoteFull TimeSenior$135,902 - $182,602 (estimated)Enterprise

About this role

The Enterprise Customer Success Manager at MoeGo is responsible for cultivating and expanding relationships with strategic multi-location clients in the pet care industry. This role involves engaging with executive stakeholders to align MoeGo's technology solutions with customer business goals, driving adoption and performance through operational collaboration, and ensuring value realization across locations. The position also includes conducting business reviews, influencing product strategy, and mentoring junior team members as part of the enterprise success organization.

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Required Skills

Customer Success
Strategic Relationships
Executive Engagement
Business Reviews
Success Plans
Trusted Advisor
Operational Alignment
Quarterly Reviews
Cross-Functional Collaboration
Value Realization

+9 more

About MoeGo

moego.pet

MoeGo is an all-in-one software platform designed specifically for pet businesses to streamline operations and enhance customer relationships. Offering comprehensive solutions for grooming salons, mobile grooming, daycare, boarding, and retail, it empowers pet service providers with booking management, automated tasks, and customer engagement tools. Trusted by over 10,000 businesses, MoeGo helps improve efficiency and boost revenue with features such as smart scheduling, CRM capabilities, and real-time analytics. The platform is recognized for its exceptional customer service and user-friendly interface, making it a preferred choice in the pet care industry.